Legal Agreement

Terms of Service

These Terms of Service form a legally binding agreement between you and SkyNodes. Please read them carefully before using our services.

Terms of Service – SkyNodes

Legally Binding Master Agreement

These Terms of Service ("Terms") form a legally binding agreement between you ("User", "Customer", "Client") and SkyNodes ("Company", "we", "our", "us"). These Terms govern your access to and use of our website (https://skynodes.in), billing panel, APIs, servers, infrastructure, and all related services.

By registering an account, purchasing, or using our services, you confirm that you have read, understood, and agreed to these Terms, our Privacy Policy, Acceptable Use Policy (AUP), and Refund Policy.

⚠ If you do not agree to these Terms in full, you must discontinue the use of our website and services immediately.

1. Eligibility

Age & Legal Capacity Requirements

Age Requirement

You must be at least 14 years old or the minimum legal age of digital consent in your jurisdiction to register or use SkyNodes services.

Business Entity Authority

If acting on behalf of an organization, company, or business, you represent and warrant that you have full legal authority to bind that entity to these Terms.

Identity Verification

We reserve the right to request identity verification (KYC/ID or phone confirmation) at any time to prevent fraudulent transactions or security risks.

Restricted Jurisdictions

Services may not be procured or used in sanctioned countries or by individuals located in restricted trade zones under international law.

2. Account Registration

Account Integrity & Verification

Accurate Information

You must provide accurate, complete, and current registration details at all times.

No False Identities

False identities, proxy emails, disposable phone numbers, or misleading information are strictly prohibited.

Bypassing Limits Prohibited

Multiple accounts created to bypass tier limits, free quotas, or promotional caps will be permanently terminated.

Verification Holds

We reserve the right to suspend or place accounts on hold pending positive identity verification.

Account Security: You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Services Provided

Infrastructure & Hosting Offerings

SkyNodes provides reliable cloud hosting solutions, including but not limited to:

Free Hosting
Shared Hosting
Game Server Hosting
VPS Hosting
Dedicated IP Services
Add-ons & Infrastructure
"As-Is" Basis: All services are provided on an "as-is" and "as-available" basis, subject to planned maintenance and operational updates.

4. Free Hosting Terms

Discretionary Provision & Limitations

• Free hosting is provided strictly at our discretion for evaluation and learning purposes.

No SLA or Backup: No uptime guarantee, SLA credits, or automated backup guarantees apply to free tiers.

Resource Limits: Resources may be throttled, capped, or modified at any time to preserve node stability.

Inactivity Policy: Free server instances may be terminated, archived, or deleted for inactivity without prior warning.

• Advertisements or SkyNodes branding watermarks may be displayed on hosted pages or consoles.

Free Plans Strictly Prohibit:

• Cryptocurrency mining
• File storage / CDN leeching
• Proxy / VPN / Tunnel services
• Pirated software / cracked scripts
• Adult or illicit content
• High CPU stress scripts
• Automated bots & scrapers
• Background network tools

Violating accounts will be suspended or deleted immediately without advance notice or opportunity for data retrieval.

6. VPS & Root Access Responsibility

Unmanaged Server Operations

If your service includes root, SSH, or administrative access (e.g. VPS, VDS, Dedicated nodes):

Sole Security Responsibility: You are solely responsible for securing your operating system, software packages, databases, and root passwords.
Firewalls & Updates: You must maintain active firewall rules, software patches, and kernel security updates to prevent unauthorized breaches.
Abuse Resulting from Misconfiguration: Misconfigured servers exploited for DDoS, outbound attacks, or spam will be suspended immediately to protect network stability.
Unmanaged Scope: SkyNodes does not provide operating system administration, software configuration, or coding support unless a managed service tier is purchased separately.

7. Payments & Billing

Invoicing, Taxes, & Chargeback Rules

Prepaid InvoicingInvoices are generated in advance of service renewal dates and must be paid before or on the due date.
Suspension for Non-PaymentUnpaid invoices will trigger automatic service suspension. Services suspended for non-payment may incur reactivation fees.
Taxes & Applicable LeviesApplicable statutory taxes (including GST and regional sales tax) may be applied based on customer billing location.
Zero-Tolerance ChargebacksChargebacks or payment disputes result in immediate suspension, termination, and permanent account blacklisting.

8. Billing & Account Management

Mandatory Client Responsibilities

You are solely responsible for managing and monitoring your account, including active services, renewal dates, unpaid invoices, and credit balance.

You agree to log in regularly to review:

• Active and expiring services
• Upcoming service renewals
• Outstanding invoices
• Account credit balance

No Excuse for Inactivity: SkyNodes is not liable for suspension, termination, service interruption, or data loss caused by failure to check or pay invoices on time. Not logging into your account is not a valid excuse.

Credit Balance: You must maintain a sufficient credit balance or active payment method to prevent unintended service interruptions.

Email Notification Disclaimer: While courtesy invoice and renewal reminders are sent automatically, you are responsible for ensuring your registered email address is active, functional, and checked. Failure to receive email (due to spam filters or ISP blocks) does not excuse missed payments.

Third-Party Actions: We are not responsible for actions or negligence by third parties managing your account unless authorized by us in writing.

Permanent Data Deletion: All hosted data may be permanently deleted after suspension due to non-payment.

9. Refund Policy

Eligibility Criteria & Strict Exclusions

24-Hour Window: Refund requests must be made within 24 hours of first payment.

VPS Services Non-Refundable: VPS services are strictly non-refundable due to immediate resource reservation.

Strictly Non-Refundable Items: Dedicated IPs, Domains, Setup fees, Custom Add-ons, and Abuse-related suspensions.

Payment Method: Approved refunds are issued only to the original payment method.

Looking for full refund criteria, timelines, and claim procedures?View Refund Policy

10. Resource Usage & Fair Use

Node Stability & Abuse Throttling

Fair Share Allocation: Excessive CPU, RAM, bandwidth, or disk I/O usage that degrades neighbor performance may result in immediate throttling or suspension.

Infinite Loops: Infinite loops, unoptimized forks, or abusive background scripts are prohibited.

Public File Storage: Operating public file-sharing platforms, open cloud storage, or torrenting hubs without prior approval is strictly forbidden.

Crypto Mining: Cryptocurrency mining or blockchain node verification requiring continuous heavy computation is prohibited unless explicitly contracted on dedicated servers.

11. Prohibited Activities

Zero-Tolerance Violations

The following activities are strictly prohibited across all SkyNodes services:

Malware hosting or distribution
Phishing & deceptive sites
Hacking tools & exploitation frameworks
Botnets & command servers
DDoS-for-hire, booters, stressers
Unsolicited bulk email / spam
Copyright infringement & pirated warez
Terror-related or extremist content
Carding, fraud, & stolen accounts
Blackhat SEO abuse & redirects

Violations will result in immediate termination without refund and may be reported to competent law enforcement agencies. Consult our Acceptable Use Policy.

12. Abuse Complaints

24-Hour Resolution Window

• Abuse reports and DMCA notices forwarded by SkyNodes must be investigated and resolved within 24 hours.

• Failure to respond or rectify the reported violation within 24 hours may result in automatic service suspension.

• Repeat or deliberate violations will lead to permanent service termination and network blacklisting.

13. Staff Harassment Policy

Zero Tolerance Workplace Standard

Harassment, threats, insults, slurs, profanity, or abusive conduct toward SkyNodes staff, agents, or moderators via tickets, live chat, or Discord will result in immediate account termination without refund.

We maintain a strict zero-tolerance environment to protect the health and safety of our support team.

14. Data & Backups

Client Responsibility & Disclaimers

Independent Backups: You are solely responsible for maintaining regular, independent off-site backups of your files, databases, and configuration.

No Restoration Guarantee: Although automated snapshots may be offered as convenience tools, SkyNodes does not guarantee data recovery or restoration.

Exclusion of Liability: SkyNodes is not liable for data loss caused by hardware failures, cyberattacks, software bugs, or accidental user deletion.

15. Service-Level Agreement (SLA)

Uptime Target & Credit Qualifications

99.5% Uptime TargetPaid hosting plans target 99.5% monthly availability across our core infrastructure.
7-Day Request WindowSLA credits must be requested via support ticket within 7 days of the qualifying incident.
Future Credit OnlyApproved credits apply solely toward future service invoices and are non-cash refundable.
Free Plans ExcludedFree hosting tiers and promotional trials are explicitly excluded from SLA coverage.
SLA Exclusions: Scheduled maintenance, upstream transit outages, user software misconfiguration, force majeure events, or abuse-related suspensions. View our SLA Policy.

16. Dedicated IP Policy

Address Allocation & Reputation Rules

• IP addresses remain the property of SkyNodes or its upstream infrastructure partners.

• Misuse, spam blacklisting, or unauthorized scanning will result in immediate IP revocation without refund.

• You are responsible for maintaining the clean sending reputation of your assigned IP addresses.

17. Affiliate Program

Referral Terms & Commission Clawback

• Self-referrals, fake accounts, or fraudulent referral schemes are strictly prohibited.

• Commissions will be reversed if the referred client initiates a refund, chargeback, or policy violation.

• We reserve the right to modify commission rates or terminate affiliate accounts at any time.

18. Reseller Policy

Commercial Resale Authorization

• Reselling VPS, game servers, or infrastructure instances requires prior written authorization from SkyNodes.

• Unauthorized reselling, subleasing, or account sharing may result in immediate termination.

19. Intellectual Property

Proprietary Assets & Trademarks

All SkyNodes branding, logos, software, website templates, panels, and proprietary code remain the sole intellectual property of SkyNodes. Unauthorized reproduction or reverse engineering is prohibited.

20. Limitation of Liability

Statutory Caps & Exclusions

To the maximum extent permitted by applicable law:

No Consequential DamagesWe are not liable for indirect, incidental, punitive, or consequential damages, including loss of profit, data, or business goodwill.
Liability Cap (30 Days)Our total cumulative liability is strictly limited to the amount actually paid by you to SkyNodes in the preceding 30 days.

SkyNodes is not responsible for upstream transit provider outages or third-party service failures.

21. Indemnification

User Defense & Hold Harmless

You agree to indemnify, defend, and hold harmless SkyNodes, its directors, officers, employees, and affiliates from and against any claims, damages, liabilities, losses, costs, and legal expenses arising from your use of our services, violation of these Terms, or violation of third-party rights.

22. Force Majeure

Unforeseen Macro Events

We are not liable for delays, failure to perform, or service disruptions caused by events beyond our reasonable control, including natural disasters, acts of God, war, labor strikes, power grid failures, governmental actions, cyber warfare, or broad internet exchange disruptions.

23. Suspension & Termination

Remedies for Policy Breach

We reserve the right to suspend or terminate services immediately without prior notice for:

• Terms or AUP violations
• Non-payment or invoice default
• Fraudulent registration or chargebacks
• Severe network security threats
• Legal or regulatory compliance orders

No refunds or credits will be issued for accounts terminated due to policy breaches or fraud.

24. Severability

Independent Validity of Terms

If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

25. Entire Agreement

Comprehensive Master Agreement

These Terms of Service, along with our Privacy Policy, Acceptable Use Policy (AUP), and Refund Policy, constitute the entire and exclusive agreement between you and SkyNodes regarding your use of our infrastructure and services, superseding all prior oral or written agreements.